Refund policy

All Sales Are Final

Thank you for shopping with us. Please note that all sales are final. We do not accept returns, exchanges, or provide refunds for any products purchased through our store.

Please carefully review your order before completing your purchase.

Damages and Issues
Please inspect your order upon arrival and contact us immediately at info@RinoGonzalez.com if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to resolve it.

Exceptions
No refunds, returns, or exchanges will be issued on any items, including sale items, custom products, personalized items, or gift cards.

European Union 14-Day Cooling Off Period
If your merchandise is being shipped to the European Union, you may have the right to cancel or return your order within 14 days in accordance with applicable consumer protection laws. To exercise this right, contact us at info@RinoGonzalez.com.

info@RinoGonzalez.com

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Refund policy

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